SERVICES


The Supervisory Development Program

Description:
Developed especially for the training and development of new managers and supervisors, this 2-day program helps equip leaders on their new responsibilities. Among the skills and factors tackled are the clarification of superior and subordinate responsibilities, team expectations and the creation of an environment that is conducive to discipline and productivity. Through a series of fun activities, new leaders and managers can learn how to adjust to their new designations and roles, and enhance their teams. Avail of this now and become the best leader you can be!

Course Outline:

MODULE 1
Introduction to SDP

  • SLE: Supervisor – YESTERDAY, TODAY, TOMORROW –
  • PROs and CONs of Being a Supervisor
  • Initial goals of a supervisor
  • How to survive the first week as a supervisor
  • Irreplaceable foundations for good human relations
  • Supervisors, who are they?
  • Supervisory work
  • 5 classifications of managerial skills needed by supervisors  
  • Functions and Activities of Management – PLOC

MODULE 2
Planning

  • SLE: “Create Something”   
  • What is Planning
  • Why Plan
  • Types of Plans
  • Steps in Planning
  • SMARTS Objectives
  • Guidelines in writing Objectives
  • Excellent Planners


MODULE 3

Organizing

  • SLE: “Show Me”
  • What is Organizing
  • Delegation
  • Components of delegation
  • Primary purpose of delegation
  • Personal attitude towards delegation
  • Levels of authority in delegation
  • Reasons for lack of supervisory delegation
  • Benefits of delegation
  • Guidelines for delegation
  • Don’ts in effective delegation
  • When to delegate
  • How to delegate
  • Delegation checklist
  • Excellent Organizers

MODULE 4
Contolling

  • SLE: “Paper House Production”
  • Lecturette / Discussion 
  • What is Controlling
  • The Basic Control Process
  • Pre-Requisites of Control Systems
  • Types of Controls
  • Standards
  • Checking Performance Against Standards
  • Tools for Measuring and monitoring Performance
  • What are Measures
  • Kinds of Measures
  • Examples of Measures
  • Key Steps in the Monitoring Process
  • The 10 Steps in Correcting Errors
  • The 4 E’s of Disciplining
  • The STAR (S) Method
  • S.O.S. + 5
  • Tips in Appraising Employee Performance
  • Excellent Controllers

MODULE 5
Leading Module

  • Individual Work: Self-Assessment
  • People Styles
  • Lecturette / Process SLE
  • SLE: “Blind Puzzle”
  • The Leader and the Manager
  • Management
  • Leadership
  • Leading
  • Major Attributes of Leadership
  • 3 Major Ingredients of Leadership
  • 4 Things People Want From Their Leaders
  • 7 Lessons on Leadership

 

MODULE 6
Situational Leadership

  • Lecturette / Discussion
  • SL Caselets  
  • Case Study on situations in the workplace

 

 

ANCILLA ENTERPRISE DEVELOPMENT CONSULTING, INC.
Unit 415 Civic Prime Bldg. Civic Dr. Filinvest Corporate City, Alabang
Tel. nos: 556-32-15/16/ 810-3129, Fax no: 556-33-94
E-mail: info@ancillaedc.com.ph

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